April 2, 2018

Google My Business Description Update

By: Mac Frederick
Founder & CEO of Momentum Digital

NEW Google My Business Description Update

Google, once again, has made some serious changes. Watch this YouTube video below to find out more about this NEW Google My Business Description Update!

For my SEO’s and marketers out there, do you remember when Google took away the business description from the Google My Business account? It was a sad and confusing day for sure. Well, not to worry. It’s back!

Google My Business Updated Business descriptionWhat happened?

Previously you would be able to create a business description within the “Info” tab on Google My Business and it would populate during various local search queries (as you can see below). This was extremely helpful for local keyword contextual information and consumer knowledge. Then, nothing! All of a sudden Google thought it wasn’t necessary and helpful. Originally this was a feature rolled out by Google+ to add more information about people, places, things. However, as Google+ faded, so did the GMB description.

Google My Business SEO meme
Fast forward 18 months and Google is back at it with another GMB update where you can once again fill out that description of your business within the information section of your account. I first heard about this from
Barry Schwartz with Search Engine Land, and then confirmed by Google My Biz on Twitter @GoogleMyBiz.

Google My Business Twitter UpdateWhy did this happen?

Well, nobody knows for sure just yet. My thoughts? Well, Google is probably looking once again for more structured content in the knowledge panel that’s provided by the actual businesses themselves. As search focuses more around local, they want to be able to differentiate businesses, especially if a business name is more esoteric. Let’s not forget to mention the implications of the service in relation to the business. Google allows the business owners and managers in GMB to input specific categories, which rolled out with new additions as well last year. Yet, they don’t entirely encompass every type of service, product or category imaginable. So Google might want to give business owners a chance to truly explain who they are and what they do. Makes sense.

Google My Business Categoies

So what does this mean?

This means Google My Business owners and managers can now control what message they want to display for their business profile. You have 750 characters to explain in detail about your products and services. Suggestion: Use all 750 characters. Don’t just write a description. Write your description with a lot of purpose, strategy and keyword contextual content. I thoroughly believe this keyword context content will play into the structured snippets and local search results.

Example: Momentum Digital

For my agency, Momentum Digital, I wrote 711 characters to quickly explain our agency, location, and core services. I really only needed like 250 characters, so then the rest was relevant filler keywords that are synonyms to our services.

750 character google my business description
What to do?

Simply log into your Google My Business account and go to the “Info” tab and down to the “Business Descriptions” section. Here is where you can explain more about your business. Find relative terms on top of your core business explanation. Make sure to use a lot of core keywords that you can find just from your own website, metadata or Google suggestions. Use up as much space as possible while accurately explaining the busines

GMB Business description section

Then What?

Honestly, nobody knows yet. This is still in BETA and there isn’t enough content or information yet about this update. Thoughts around the community can be seen here in the Google advertiser forum for GMB. A lot of people think it was a matter of time but that it won’t have an immediate impact.


Other updates?

Suffice to say ‘Google is making moves’. Seriously. Relatively speaking, they’ve made a lot of changes and updates over the past two years.

Here is my last Google My Business updates video and Google My Business Optimizations Update blog.

Below you can see a list of the core changes I’ve seen within the past 12 months alone.

  • Business Description Added (BETA)
      • You can now add a 750 character description in GMB.
      • Released for Beta last week.
  • Services Listed (BETA)
  • Opening Date (New – 2018)
    • This has been around for months now and isn’t highly relevant or useful in my opinion.
  • Dashboard Panel (New – 2018)
    • New dashboard launched in 2018 showcases an easier and seamless way to have a high level perspective of your account.
  • Posts (Update Mid 2017)
    • Mentioned in my last blog. Very important to showcase updates, sales, specials, promotions, and more in the knowledge panel.
  • Website (Update Mid 2017)
    • You can use Google Website builder and link it to your GMB profile. I don’t see anybody taking advantage of this yet but wonder about the implications for SEO using their platform.
  • Appointment Booking (Update Mid 2017)
    • Also only available for select service businesses, but also haven’t seen in used or in feature from my own searches.
  • Messaging (Update Mid 2017)
    • This was mentioned in the blog as well and was released in 2017 to allow mobile customers quickly and easily ask questions and contact a business. I’ve personally used this with a Google Voice number, but you can also used a cell phone or Google Allo. More details to come!


If you want to showcase your business and services with Google to reach a larger local audience to get more customers, then I’d strongly suggest updating your business description. It’s that easy. In general, as a rule of thumb, I would suggest updating your GMB account weekly by responding to reviews, posting pictures, adding posts, updating special hours, and anything else you can do to stay topical, relevant and consistent. Google prioritizes results for the best local businesses that aren’t only hyperlocal, but also update their accounts and get good reviews.=

For more information and updates please follow me on Twitter, Instagram and YouTube.

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