December 14, 2020

How to Fix a Suspended Google My Business Account

Learn how to fix your Suspended Google My Business account in a few minutes with GMB Expert Mac Frederick.

In this video & blog, we are going to talk about how you can go about fixing your suspended Google My Business account in just a few steps. You can follow the directions or hire us to fix your suspended GMB listing for you!

Do you have a Suspended Google My Business Account?

Google My Business is a free local marketing account where you can register your business online and manage your local presence online with Google. This helps businesses show up in Google Search and Google Maps for products and service local search queries. Optimizing GMB is essential for Local SEO Marketing.

Recently Google has been suspending a lot of GMB accounts due to various issues that aren’t well known or publicized. If this happens to you then you’ll need to learn or know how to fix your suspended account by submitting a request to Google support. Here are the steps you’ll need to follow below.

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    Getting Started with Google My Business.

    For starters, you want to know what Google My Business is before you decide to invest your time into trying it. As the name implies, Google My Business allows you to create a listing for your business on Google.

    When a consumer researches your business on Google — or even searches for terms related to your business — you want to ensure they have all the information they need to visit, make a purchase, or contact your company.

    However, once you create and manage your listing it can be very confusing and you can easily get flagged and suspended by Google. So if that happens just contact us or read below for more information.

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    Getting Started with Fixing Your Suspended Google My Business Account

    To get started, you want to log into your Google My Business account. You can complete this using either the GMB phone application or directly on the desktop site. We recommend doing this on the desktop site for the easiest method.

    Once signed in, see your list of locations and navigate to the specific location of yours that’s been suspended. You should see a suspension notice on the homepage. Click the learn more hyperlink at the bottom of the suspension notice to begin your reinstatement process. This process is what will allow you to submit a request to fix your suspended account.

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    Submit Reinstatement Form to Google My Business

    After you’ve clicked the link, the following Google help page will provide you with a rundown of Google My Business profile guidelines. We recommended reading through the help page before following through with your request to make sure you profile conforms to each GMB guideline.

    When ready, request to reinstate your account. You can begin this process by clicking on one of two hyperlinks on the page that read, “appeal to have the profile reinstated,” or “request for their reinstatement.” Notice these hyperlinks located at the top and bottom of the article.

    The following form will prompt you to fill out a series of questions asking you if you’ve already submitted a request, if you’re the official representative of the account, if your location is verified, and more.

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    Once you’ve answered each question, you will be given the option to start your request. Fill out your name, account email address, business name, your GMB page URL, phone number, any additional information that you want them to know, and any relevant physical proof that the location is real. This can be mail that has been sent to your location, the postcard that Google sent you to verify your account, or any other documentation that can prove the location is legitimate.

    When completed, simply select the submit button. Google should soon reach out to you with the final result of your request. You can try contacting the Google help team or the help community for further support in the meantime to help with your Suspended Google My Business Account.

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    Here are the main things to do when filling out the Suspended Google My Business Recovery Form!

    Add these things when filling out the GMB Reinstatement Form.

    1. Fill out the form completely
    2. Add additional contact information
    3. Submit a website URL
    4. Upload relevant branding, designs, logos etc
    5. Send additional proof of your address

    One comment on “How to Fix a Suspended Google My Business Account

    1. Avatar for Mac Sean Boyle says:

      Great read Mac! I’ll use this if my GMB account gets suspended.

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    “My name is Mac and I used to work for Google. Now I help small businesses grow online and rank higher on Google”